faq *Shipping * Returns
 

FAQ

ring size: shakoori makes every attempt to provide accurate information regarding ring sizes. if you are unsure of your ring size, it is recommended you use a ring sizing tool or visit a local jeweler to have your fingers sized.

stones: shakoori utilizes natural stones and minerals. as a result, variations in stone color and texture are common. every effort is made to accurately display the color variations and uniqueness of the stones used. some stones have natural imperfections, which is one reason why each shakoori piece is unique. please keep this in mind when purchasing your piece.

care: shakoori utilizes quality components, but as with all jewelry, it is recommended you make every effort to ensure your shakoori piece does not come into contact with excessive moisture, liquids, sprays and lotions. each shakoori piece comes with anti-tarnish cloth. it is recommended you store your shakoori piece in the box you receive, or in an enclosed container or bag. 

shipping

Shakoori jewelry typically ships within 3-7 days of order confirmation. shipping times are adjusted for rush and expedited orders.

returns

shakoori stands behind high standards and quality craftsmanship. returns are accepted pursuant to the following:

Returns are accepted within 14 days of the date you received your order. Returns due to damage or quality issues must be reported within twenty-four (24) hours of receipt.

Returned items must be unworn and in original condition. If your returned item(s) is received damaged, Shakoori will not issue a refund.

Item(s) returned must be packed with care to ensure items are not damaged during delivery.  Returned items must also be insured and tracked.

Return shipping costs are not covered by Shakoori, they are at your own expense.